Terms of Service

Last updated: September 2026

These terms are the agreement between you and stockvpro ("we", "us") for use of the stockvpro website and application (the "Service"). By creating an account or using the Service, you accept these terms. If you are accepting on behalf of a business, you confirm you are authorised to bind that business.

1. The Service

stockvpro is inventory, warehouse and order management software. It lets you track products and stock across warehouses and stores, scan barcodes, record transfers, manage orders through a customer portal, print labels, run reports, and invite colleagues with role-based access.

stockvpro is not a financial, stock-market, trading or investment product. "Stock" here means inventory — the goods a business holds.

2. Beta service

The Service is currently in open beta and is provided free of charge. During beta:

• Features may change, be added, or be withdrawn without notice.
• You may encounter defects, and availability is not guaranteed.
• We may introduce paid plans in future. If we do, we will give you reasonable advance notice and you will not be charged without agreeing to a plan first.

Keep your own copies of business-critical records. Do not rely on the beta Service as your only system of record.

3. Accounts

• You must give accurate registration details and keep them current.
• You are responsible for activity under your account and for keeping your password confidential. We recommend enabling two-factor authentication.
• You must be at least 16 years old and using the Service for business purposes.
• Tell us promptly if you suspect unauthorised access — through the support section of your workspace.
• An organisation's administrators can invite, suspend and remove users, and can see the activity log for their workspace.

4. Acceptable use

You agree not to:

• Break any applicable law, or infringe anyone's rights, using the Service.
• Upload malware, or content that is unlawful, infringing or harmful.
• Attempt to access another organisation's data, or any account that is not yours.
• Probe, scan or test the security of the Service without our written permission, or circumvent authentication, rate limits or access controls.
• Reverse engineer, decompile, resell or sublicense the Service.
• Use automated means to place unreasonable load on the Service, or scrape it at scale.
• Use the Service to send spam or unsolicited messages.

We may suspend or terminate an account that breaches this section, where possible after notice, and immediately where the breach is severe or ongoing.

5. Your data

You keep all rights in the data you put into the Service. You grant us only the licence needed to host, process, back up and display that data in order to run the Service for you.

You are responsible for having a lawful basis for the personal data you enter — for example your customers' and staff contact details — and for informing those people as the law requires.

Our handling of personal data is described in our Privacy Policy.

You can export your data from the Service while your account is active. If your account is closed, we delete your data as described in the Privacy Policy; export anything you need first.

6. Our rights

The Service, its software, design and branding remain ours. These terms grant you a limited, non-exclusive, non-transferable right to use the Service while you comply with them. Feedback you send us may be used to improve the Service without obligation to you.

7. Availability and support

We aim to keep the Service available and to give reasonable notice of planned maintenance, but during beta we offer no uptime commitment or service level agreement. Support is provided on a best-efforts basis through the support section of your workspace.

8. Third-party services

The Service depends on third parties for hosting and email delivery, and links to third-party sites. We are not responsible for third-party services or content, which are governed by their own terms.

9. Disclaimer

To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that stored data will never be lost.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, revenue, goodwill, or lost or corrupted data.

Because the Service is provided free of charge during beta, our total aggregate liability arising out of or relating to the Service is limited to the greater of the amount you have paid us in the twelve months before the claim, or EUR 100.

Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be excluded by law. If you are a consumer, your statutory rights are unaffected.

11. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from your unlawful use of the Service, your breach of these terms, or the data you put into the Service.

12. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these terms, if required by law, or if we discontinue the Service — in the last case we will give reasonable notice and a chance to export your data. Sections 5, 6, 9, 10, 11 and 14 survive termination.

13. Changes to these terms

We may update these terms. Changes are posted here with a revised "last updated" date, and we will give notice in the application or by email where a change materially affects you. Continuing to use the Service after a change takes effect means you accept the updated terms.

14. Governing law

The operating entity behind stockvpro has not been established yet, so these terms do not name a governing law or an exclusive jurisdiction. We will set one out here once that is settled, with notice as described in section 13.

Until then, nothing in these terms limits the mandatory protections of the law that applies to you. If you are a consumer, the consumer rights of your country of residence continue to apply and you may bring proceedings in its courts.

15. General

If any provision is held unenforceable, the rest remains in force. Our not enforcing a right is not a waiver of it. You may not assign these terms without our consent; we may assign them to a successor in connection with a merger or acquisition. These terms, with the Privacy Policy and Cookie Policy, are the entire agreement between us about the Service.

Contact

Questions about these terms: raise a request through the support section of your workspace.